By using our website or website or placing any orders you will be agree to be bound by these terms and conditions .If you do not wish to be bound by these terms and conditions then you may not use or access our website or place orders with ourselves. These terms and conditions only relate to sales placed with oakfurnituresdirect.net.Separate terms and conditions apply to purchase made by any other methods with our company. The contract made by you on line with us incorporates these terms and conditions which shall prevail over any other terms and conditions proposed by you. We advise that you should not proceed with your purchase until you have read and agreed to these terms and conditions.

The prices displayed on the website are for on line purchases only. Oak furnituredirect.net reserves the right at any time to change the prices and sizes of any product without prior notice. All prices include Vat at the appropriate rate

Every endeavour will be made to complete your orders within 30 working days after payment has been made in fall .If for any reason the items you require are delayed for more than the 30 working days or is no longer available we are happy to offer a fall refund if this is required.

Payment must be made by credit or charge card bank transverse or can be made by cheque – please note all payments have to be cleared in fall be for dispatch payment by cheque please add approx 10 days to clear funds. Payment will be taken in fall at time of order. The contract shall not be concluded until we have completed all the following steps. We have received your valid credit card charge or debit card payment details or have paid by bank transfer,we have accepted your online order and sent youconfirmation of your order by return of email to the address you have sent to us during the registration process and on ordering and then we will displace to you.

We are at all time entitled to refuse any order placed by you.All credit and debit card payments are made through a secure epayment system. No financial information is kept on file in our stores with our company. If you purchase multiple products on different days you will have to go through payment system again. Please note all payments have to be made by the card holder only.

Our pricing structure is as follows:

All band A included in price

All band B ie post codes, IV AB DD PA DG TR PL EX SA and some of LL a charge of £20.00 per item will be added. For any other details required for other post codes including KM and some of IV/AB/PA that are not covered please email or contact us before completion of your order and payment so we can give you a correct quotation. We reserve the right at any time to revise our delivery charges without notice.

We will endeavour to fulfil your order by the date we set out in our email by witch we confirm your order. Where this email did note contain such a date we shall endeavour to fulfil your order to the time scales advertised on the individual products on your order. All orders must make allowances of 30 working days from date of dispatch for all our carriers to fulfil the final delivery to your home. Orders of less than 30kg may be dispatch by post or courier For all orders-any changes to your orders will have an impact on your delivery date we may therefore Be unable to deliver your goods on your confirmed date should changes occur and if so a new delivery date will be given.

You are responsible for providing a safe means of access from the public highway to the place of delivery. If our delivery staff considers that access is unsafe then we will not deliver until safe access is provided. If you Are unable for whatever reason to take delivery of your goods on the confirmed delivery date arranged by Our carrier or we are unable to deliver the goods due to there being no safe access to the place of delivery We shall be entitled to cancel the order and refund your payments less an aborted delivery fee levied by Our carriers the return charge of £52 per item or £60 for multiple items will also be applicable if the terms Are required. The return chargewill be applicable immediately after the items have left our warehouse,i.e. If the order is cancelled after we have dispatched the item but before the final destination, the return charge Levied by our carriers will still be applicable.

If our carriers accidentally damage goods in the course of delivery our liability for the damage is is limited to the repair, replacement or refund of the goods or the value thereof. For details of free delivery offer please look at free delivery page for fall details-mainland only and precludes some UK postcodes.

You have the statutory right to return any products you have purchased within seven [7] working days of Delivery for for any reason. To do so you must notify us in writing or other durable medium [including email] within those seven [7] working days days. You will then be entitled to a full refund from us which will be paid within 30 working days of your notice of cancellation. Please keep the products purchased in good saleable condition and retain the original packaging in the condition it was provided and delivered to you. Although your initial delivery may have been free [subsidised within the purchase price] we reserve the right to ask the customer to pay all relevant costsof return of items. The general rule is that the cost of returning items after they have been despatched will be £52.00 per item for Band A and £120 maximum for multiple items. Non mainland and and Band B codes incure higher fees. Any made-to-order items do not carry the same Returns policy due.

Please read below for extra details of returns of made to order items.

After this 7 day period has expired we will be unable to accept returns of any items purchased unless faulty. Subject to your statutory rights, products made or altered specifically for you may not be returned nor will We provide a refund, unless they are defective or have been accidentally damaged by us in the course of delivery.

Once a date and time has been arranged with yourselves you must ensure that someone is present at the delivery address to accept and sign for the goods should our couriers be unable to complete the delivery due to an absence of someone to sighn for the goods then a second delivery will be arranged, but you will be liable for the second delivery charge.

On receipt of your order you must check to ensure that your goods are not damaged and sign to declare that goods are in an acceptable condition. At very least you must check the outer packaging for signs of damage during transit. If damage is found or if the goods are in an unacceptable condition inform the driver and sign the paper work stating the nature of any defects found. Any items found to be damaged by us will be replaced by us at no further cost to you provided you declare this at time of delivery.

Any Claim for damage found on unpackagingan item must be submitted to us in writing or email whin 7 days. Where possible photographs showing the damage should also be forwarded to us.

Please note that our standard deliveries are carried out by one man . If you have limited access, narrow passageways etc or require delivery to anywhere other than the front of the property, we ask that there is someone there to help the driver. If you are unable to provide assistance, please let us now in advance and we can provide a 2 man team for an extra additional cost of £68. Our deliveries are to the front door only and do not include any assembly of furniture or placement of furniture within the properties delivered to.

We will note be liable for any damage or loss resulting from repairs attempted by you or third parties. Oak Furniture Direct will not be liable for any damage or loss caused by third party carries within your property.

Always lift the furniture clear above the floor when moving, as dragging will cause damage to the feet or plinth. To avoid waroping and splitting, ensure the furniture is not placed close to heat sources.

Wet or hot articles placed on the waxed or laqure surface may cause marks.We strongly recommend that you use place mats at all times to prolong the life of your quality furniture.

All sizes are approximate and we reserve the right to change size and design without prior notice at any time

We control and operate the web site from our offices wihin England.Accordingly the laws of England and Wales goven claims relating to including the use of this web site and the materials coatained within If you chose to access our website from outside England and wales you do so on your own intiative and hereby agree thsat in a dispute between ourselves and you the laws of England and wales will apply at all times.

We are unable to guarantee a perfect match to the furniture you may have as colour shades may vary depending upon material surfaces and texture.